Privacy Policy

1. Information We Collect

We collect information you voluntarily provide to us when you submit a quote request form or contact us directly. This may include:

• Your name and email address
• Your phone number and zip code
• The service you are requesting (e.g. crawl space encapsulation, mold remediation)
• A description of your project or issue

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, and time spent on the site. This is collected through standard web analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To connect you with local crawl space contractors in the Los Angeles area
• To respond to your quote requests and inquiries
• To send you information relevant to the service you requested
• To improve the quality and usability of our website and directory
• To analyze website traffic and user behavior using aggregated, anonymous data

We do not sell your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

When you submit a quote request on our site, your contact information and project details may be shared with one or more licensed contractors in our network who serve your area and specialize in the service you requested. By submitting a quote request, you consent to this sharing.

We may also share your information in the following limited circumstances:

• To comply with applicable law, regulation, or legal process
• To protect the rights, property, or safety of our users or the public
• With service providers who help us operate our website (such as email delivery services), under strict confidentiality agreements

4. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. Cookies do not contain personally identifiable information.

We may use Google Analytics or similar tools to understand how visitors use our site. These tools collect anonymized data about page views, session duration, and traffic sources. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can configure your browser to refuse all cookies or to alert you when cookies are being sent. Some features of our site may not function properly if cookies are disabled.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We encourage you to use caution when sharing personal information online and to avoid submitting sensitive information (such as financial account numbers or Social Security numbers) through our quote request forms.

6. Third-Party Links

Our website may contain links to third-party websites, including contractor websites, review platforms, and resource pages. These sites have their own privacy policies, which we do not control. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any site you visit.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete that information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of receiving marketing communications from us

To exercise any of these rights, please contact us at the information provided below. We will respond to your request within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information.

As stated above, we do not sell your personal information. To exercise your CCPA rights, please contact us using the information below. We will not discriminate against you for exercising your privacy rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.